(800) 647-4130

Frequently Asked Questions

1. What’s the difference between Vacation Ownership and Timeshare?
Nothing: In the 1960’s developers called it timeshare, today they call it vacation ownership. Either way, you are buying a ‘fraction’ of a vacation property. You’ll find both terms used interchangeably throughout our website.

2. Are your timeshares the same as the ones the resort is selling?
The timeshare properties on baytreesolutions.com are the property of individual owners who have advertised in our program, but yes, timeshare resales are exactly the same property as what you could buy at the resort. Usually, when you purchase retail from a developer you receive the first year’s membership with an exchange company for free, and possibly some ‘bonus time’ which amounts to a week or two of discounted travel available to purchase. On the resale market, you will not receive these ‘extras’ but you will be able to negotiate the price directly with the owner; typically saving thousands of dollars. Additionally, credit worthy consumers can finance a resale purchase at rates 5-10% less than developer rates.

3. What happens if I buy a timeshare and I’m not happy with it?
We understand that sometimes even the best laid plans don’t turn out the way you expected. When you buy a timeshare from one of our advertisers, you are automatically enrolled in our BuyerProtection+ program. Basically, if you are not happy for any reason, return to us and we’ll help you sell it – for free.

4. Can Bay Tree Solutions help me sell a timeshare I bought from a developer?
Unlike our competitors, we only work with a limited number of resorts of our choosing. Not all vacation ownerships have demand on the resale market. Additionally, if your resort is sold out and has an ‘on-site’ resale program, we recommend using it. Check our inventory to see if we are currently advertising resales at your resort, or call us at 1-800-647-4130 and press 2.

5. Is Bay Tree Solutions a real estate broker?
Definitely not. We are a ‘for sale by owner’ marketing and advertising company. Since your resort is ‘private property’ owned and controlled by the developer, outside real estate brokers are not permitted onsite to show or sell timeshare. For this reason, and many others, real estate brokers generally refuse to list timeshares. In fact, over the years, hundreds of professional realtors have used our program to sell their own timeshares.

5. Are people still buying timeshares?
Yes, but buyers have changed a lot in recent years! The vacation ownership market has been growing steadily since the end of the 2008-2009 recession. In 2006, the year Bay Tree Solutions was founded, average timeshare buyers were 52 years old with a household income of $74,000. By 2016, average buyers were in their mid-thirties with a household income of $94,000. We anticipated this shift to a younger, more affluent, and much more diverse market; designing the elements of our brand with the preferences of today’s vacation ownership buyer in mind. (It is not by accident that we are the only major timeshare resale company without the word “timeshare” in our name.)

7. Who handles the closing?
A reputable title company or the resort itself. It is customary for the buyer to pay closing costs, but our advertisers are often willing to negotiate.

Additional Questions? Call Now Toll-Free
(800) 647-4130, press 1 to Buy or 2 to Sell

Corporate Headquarters
The Pointe
400 Northridge Road
Suite 540
Atlanta, GA 30350
(404) 478-7863 Direct/International

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